Terms & Conditions

These Terms and Conditions ("Terms") govern your use of the eGreen mobile application and related services (the "Service") operated by eGreen.

By creating an account or using the Service you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service. If you enter into a vehicle financing or hire-purchase contract with us, that contract's terms apply in addition to — and prevail over — these Terms for matters it covers.

eGreen provides a platform through which approved drivers receive financed electric and micro-mobility vehicles, manage their repayment obligations, and pay into an in-app wallet linked to a virtual bank account. Vehicle allocation is subject to availability and is not guaranteed by account approval.

To use the Service you must:

• Be at least 18 years old and legally capable of entering a binding contract.
• Hold a valid driver's licence where required for your vehicle category.
• Complete identity verification (BVN/NIN) and provide a guarantor who also completes verification.
• Provide accurate, current, and complete information during registration and keep it updated.

You are responsible for all activity under your account and for keeping your sign-in credentials confidential. Notify us immediately of any unauthorised access. We may suspend or restrict accounts that provide false information, fail verification, or breach these Terms.

You may sign in using email and password, Google, or Apple. Deleting your account does not cancel outstanding payment obligations under an active vehicle contract.

To comply with anti-money-laundering and financial-services regulation we verify your identity and your guarantor's identity through third-party providers (including BVN, NIN, and liveness checks). You authorise us to perform these checks and to re-run them periodically while your account or contract remains active.

Vehicles are provided under separate financing, hire-purchase, or lease contracts that set out the vehicle, repayment schedule, total payable amount, maintenance responsibilities, default remedies, and ownership-transfer conditions. You must read and accept that contract before receiving a vehicle.

Until your contract is fully performed, the vehicle remains subject to the security interests described in it. Do not sell, pledge, sub-lease, or modify a financed vehicle except as your contract permits.

Your in-app wallet and dedicated virtual account are provisioned by our payment partners. Payments you make into the virtual account are applied to your outstanding obligations according to your contract.

You are responsible for ensuring payments are made to the correct virtual account and for any bank or transfer charges imposed by your own bank. Payment confirmations may be delayed by the banking network; obligations are satisfied when funds are confirmed received.

You must nominate a guarantor acceptable to us and ensure they consent to their details being verified and to being contacted regarding your account. Misrepresenting a guarantor's consent or providing false guarantor details is grounds for termination.

While using the Service you agree to:

• Use the vehicle lawfully, safely, and in line with its contract terms.
• Make repayments on time and keep sufficient funds in your wallet or make timely transfers.
• Report accidents, theft, damage, and mechanical issues promptly through the app's issue-reporting feature.
• Keep your contact and address details current so we can reach you about your account.
• Cooperate with reasonable location, inspection, and recovery processes described in your contract.

You must not:

• Use the Service for any unlawful purpose, fraud, or money laundering.
• Provide false identity, guarantor, or location information.
• Tamper with, reverse engineer, or interfere with the app, the wallet, or vehicle telematics.
• Share your account or let an unapproved driver operate a financed vehicle.
• Interfere with other users or with the security of the Service.

The Service, including the eGreen name, logo, app, and content, is owned by us or our licensors and protected by intellectual-property law. We grant you a limited, non-exclusive, non-transferable licence to use the app for its intended purpose while your account is in good standing.

The Service is provided "as is" and "as available". We do not warrant that the app will be uninterrupted, error-free, or that vehicle availability will meet any particular timeline. Payment partner and mobile-network outages can delay processing and notifications.

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential losses — including lost earnings — arising from your use of the Service. Our aggregate liability for claims relating to the Service is limited to the fees you paid us in the twelve months preceding the claim. Nothing in these Terms excludes liability that cannot be excluded by law, or your rights under your vehicle contract.

You may stop using the Service at any time. We may suspend or terminate access for breach of these Terms, failed verification, fraud risk, or as required by law or our partners. Termination of app access does not extinguish obligations under an active vehicle contract, which is governed by its own default and termination provisions.

These Terms are governed by the laws of the Federal Republic of Nigeria. Disputes will first be addressed through good-faith negotiation; failing resolution within thirty (30) days, either party may refer the dispute to the courts of Nigeria or to mediation/arbitration as provided in your vehicle contract.

We may update these Terms from time to time. The current version is always available here and in the app, and material changes will be notified in advance. Continued use of the Service after changes take effect constitutes acceptance.

Questions about these Terms can be sent to legal@egreen.global.