How Can We Help You?
Whether you are registering with eGreen, exploring our services, completing identity verification, or seeking clarification about an existing application, we want you to know where to turn for assistance.
Choose the topic that best describes your enquiry or contact our support team through the official channels listed below.
Registration and Onboarding
Need help creating an account, submitting your details, or understanding the registration process?
We can help direct you to the relevant instructions.
Identity Verification
Having difficulty with the NIN, BVN, or guarantor information required during onboarding?
Contact support for guidance on the appropriate next step.
Choosing a Service
Not sure whether Complete Tricycle Hire Purchase, Tricycle Engine Hire Purchase, or Tricycle Daily Pay Service is right for you?
Explain your circumstances so we can direct you to the relevant service information.
Application Enquiries
Have you already registered and need guidance about the next step?
Provide your application reference if available and explain the issue you are experiencing.
Service Information
Need clarification about a service or the information presented before acceptance?
Contact us before proceeding so that you can make an informed decision.
Complaints and Feedback
If you have a concern about your experience with eGreen, we encourage you to raise it through the official support channel.
Please explain the issue clearly and provide any relevant reference information.
Tell Us What You Need Help With
Use the form to describe your enquiry. Please provide enough information for our team to understand the issue and determine the appropriate next step.
Before You Contact Us
These details can help our team understand your enquiry:
- Identify the service you are asking about.
- Explain what you were trying to do.
- Describe the issue you encountered.
- Include your application reference if available.
- Provide a contact method where we can reach you.